Other Services (Otros servicios)

New York City Government Information
311
TTY: (212) 504-4115 24 hrs. / 7 days
Provides non-emergency phone numbers and information on city government programs.
Translation available in 179 languages.

   

National Hispanic Family Health Helpline (Su Familia)
(866) 783-2645 Mon.-Fri., 9 am – 6 pm
website: www.hispanichealth.org
For Hispanic families, provides confidential health information on many health topics and referrals to health care providers.
Languages: English, Spanish.

   

Child Vehicle Safety Hotline
(888) 327-4236 Mon-Fri. 8 am – 8 pm
websites: www.safercar.gov and www.nhtsa.gov
U.S. government agency that provides information on child safety for cars. Offers referrals to safety stations to check child booster seats.
Languages: English, Spanish.

   

Child Welfare Organizing Project
156 W. 164th St. (corner Ogden Ave.), Highbridge, Bronx 10452
(718) 293-4352 Mon.-Fri., 9 am – 5 pm
website: www.cwop.org
Organization of parents involved with the child welfare system.Provides advocacy and support groups for parents concerning ACS (Administration for Children's Services), referrals for legal services, domestic violence counseling, and other resources.
Languages: English, Spanish.

   

The Family Center
315 W. 36th St., 4th floor, Manhattan 10018
(800) 219-4522 (toll-free) or (212) 766-4522
Mon.-Fri., 10 am – 6 pm; some services available Saturdays
website: www.thefamilycenter.org
Provides services to families affected by illness, crisis or loss: counseling; services to prevent ACS (Administration for Children's Services) action; planning for children's future; legal services; HIV medical case management; support groups; and other services.
Languages: English, Spanish, French, Haitian Creole.

    

Mercy Center
377 East 145th St., Bronx 10454
(718) 993-2789
Mon., 8 am – 6:30 pm; Tues.-Thurs., 8 am – 8 pm; Fri.,
8 am – 6 pm; Sat., 9 am – 3 pm
website: www.mercycenterbronx.org
Community center serving women and their families. Offers adult parenting, teen parenting, and adult anger management (Spanish only) classes; ESL classes; computer and job-readiness training; youth programs; yoga, meditation, spirituality, women's movie group.
Languages: English, Spanish.

   

Poison Control Center
(800) 222-1222. 24 hrs./7 days.
Provides first aid information, emergency instructions, and referrals in cases of suspected poisoning.
Languages: English, Spanish, and can obtain translators in other languages.

    

New York State Smokers Quit Line
(866) NY-QUITS (866-697-8487)
Mon.-Thurs., 9 am -9 pm; Fri.- Sun., 9 am – 5 pm
(taped information 24 hrs./7 days)
website: www.nysmokefree.com (also in Spanish)
Provides quit plans, referrals to local stop-smoking programs (six locations in the Bronx), and free starter kit of nicotine patches.
Languages: English, Spanish, and can obtain translators in other languages.