Healthcare Insurance, Medicaid, Free or Affordable Services (Servicios gratis o a costo bajo y seguro medico)

Office of Citywide Health Insurance Access
311 – NYC Government Information Line
24 hrs./7 days
website: or

City office providing information on qualifying and applying for Child Health Plus, Family Health Plus, and Medicaid.
Languages: English, Spanish, Russian, Chinese, Haitian, Creole.

Human Resources Administration (HRA)
Medicaid Helpline
(888) 692-6116
Voicemail: 24 hrs./7 days; staffed Mon.-Fri. 9 am - 5 pm
website: or
City office providing help with phone applications for Medicaid, status checks, and referrals to those not qualifying.
Translation available in 179 languages.

New York State Family Health Plus & Child
Health Plus
(877) 934-7587 Mon.-Fri. 8 am - 8 pm; Sat. 9 am – 1 pm
State office providing information on qualifying and applying for Family Health Plus, Child Health Plus, and New York State Medicaid.
Languages: English, Spanish.

Community Health Advocates
(212) 614-5400
Mon.-Fri., 9 am – 4 pm (at other times, leave a message)

Non-government agency operating through neighborhood organizations. Helps people obtain health insurance; educates people about how to use their managed care health plans; informs consumers of their rights in managed care plans; and provides tools for resolving problems with health plans.
Languages: Spanish, English, Cantonese, Korean, Russian, Polish, and Chinese.

The Bronx Health Link
851 Grand Concourse, Room 914, Bronx 10451
(718) 590-2648 Mon.-Fri., 9am – 5pm
Will come to your organization (in the Bronx only) to give free presentations (in English or Spanish) about people's rights and options for health coverage. Included will be information about getting government and private insurance.
Languages: English, Spanish.

Commission on the Public's Health System
(212) 246-0803 Mon.-Fri., 10 am – 6 pm

Offers advocacy and fact sheets (in English and Spanish) on rights of uninsured to medical care in hospitals, ambulances, and clinics, and rights to medical information in your language.
Language: English.

Health and Hospital Corporation (HHC)
311 (24 hours a day)

HHC is the city's system of government-run hospitals and clinics. HHC Options offers affordable healthcare to low and moderate-income people. Fee is based on family size and income. Anyone who meets the income requirements is eligible, regardless of immigration status. Locations all around the city.
Translation available in 179 languages.